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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Consultant, Customer Insights & Analytics
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Consultant, Customer Insights & Analytics

Aia Singapore Private Limited

Aia Singapore Private Limited company logo

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.


It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.


And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.


Sound like you? Then read on.


JOB DESCRIPTION SUMMARY


As a key member of Customer Value Analytics team, this role will have the opportunities to influence decisions making in Marketing. You will turn business questions into data analysis and provide recommendations to business partners efficiently.


WHAT YOU’LL BE DOING

  • Work with various business owners to identify business opportunities, data needs and pain points.
  • Design, build and automate reports and studies to track key business performance, leveraging Databricks SQL and Alteryx
  • Design and build scalable data solutions to improve efficiency within team and enable first-level self-service by business owners
  • Fulfill and streamline current campaign data processes
  • Plan and execute analyses to answer business questions and provide insights
  • Data storytelling to connect the dots between campaign, product, customer segment and business performance. Deliver effective presentation of findings and recommendations to stakeholders
  • Fulfil adhoc requests. Identify trend and business needs from these requests, and propose long-term solutions

WHAT WE ARE LOOKING FOR

  • Bachelor’s Degree in quantitative fields such as Analytics, Data Science, Statistics, Economics, Finance, or Operations Research.
  • 3-5 years of experience in business analytics or data science, turning large datasets into actionable insights.
  • Curious, highly motivated self-starter who is adept at problem solving and comfortable with learning new analytical skills.
  • Strong SQL programming skill (mandatory).
  • Experience using Tableau, Alteryx, and Python is preferred.
  • Experience in insurance industry is preferred, but not mandatory

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.


You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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