Are you a passionate leader with a knack for delivering exceptional customer experiences and are you ready to take your retail career to the next level? If so, we have an exciting opportunity for you! We are seeking a dynamic and motivated individual to join our team as a Sales Supervisor!
Job Highlights
- Supportive Work Environment
- Career Progression
- Shift Allowance
- Store Commission
- Annual Leave + Sick Leave
- Medical Benefits
- Employee Discounts
Marks & Spencer (M&S) is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. Revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.
You'll be doing:
Generate Sales & Deliver Excellent Customer Service
• Deliver the sales plan
• Identify & develop commercial opportunities by performing commercial probing in order to maximize sales return
• Actively implement sales promotions and follow the sales plan
• Provide a great shopping experience by maintaining effective merchandise displays, making a personal connection, & engaging with the customer with professional product knowledge
Drive In-store Operational Efficiency
• Minimize losses & maximize the profitability of the department by assisting in the achievement of agreed targets
• Forward plan for seasonal changes in sales, covering, sales events and promotions, space & equipment needs and appropriate stock availability
• Drives productivity & ensures efficient ways of working
People Management
• Lead & motivate department staff to drive delivery of consistent high standards of performance and behavior
• Communicate effectively & engage the team throughout the department and the company
As a Sales Supervisor/Manager, you will play a pivotal role in shaping the success of our store. You will lead by example, inspiring and guiding a team of talented retail professionals to deliver outstanding service and achieve sales targets. Your exceptional communication skills and natural ability to motivate others will ensure a positive and engaging work environment.
You need to have:
• Minimum 5+ years of work experience in the Retail industry with supervisory & management experience
• Good supervisory & management skills in managing the team & driving performance
• Strong communication and interpersonal skills; ability to analyse, interpret and translate data into meaningful business information for developing action
• Positive & flexible to cope with changing business needs
