We are looking for a Project Manager, IT Business Systems Analyst to join the team.
As an IT Business Systems Analyst, you will be directly involved in performing analysis of existing application software and exploring innovative solutions to improve business efficiency. You will also be expected to manage end-to-end delivery of Commissioning of IT systems technologies from planning to post implementation support.
Responsibilities:
· Provide application support in resolving and troubleshooting problems together with stakeholders and vendors for further investigations.
· Perform analysis of existing application software and explore new solutions to improve business efficiency.
· Plan, execute and manage projects or commissioning of IT systems and technologies from initiation to delivery, including post-implementation support and system maintenance to achieve automation and operational efficiency.
· Track and manage all incidents to ensure resolution or escalation to the relevant support staff and vendors.
· Manage the interface and integration requirements between IT application systems.
· Manage and govern IT service providers and vendors to ensure SLA commitments are met.
· Ensure compliance of all security measures in application development processes.
· Facilitate end-user training to ensure the correct usage of IT application workflows by users.
· Manage system access roles and rights and user-IDs. (Add, modify and delete).
· Manage and monitor IT budget, procurement and utilisation relating to systems and applications.
· Maintain user documentation including release notes, training guides and UAT documentation.
· Provide IT project management and domain knowledge to users when required.
· Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable and has the necessary vendor support and warranty in place.
· Any other projects that are assigned by the Manager.
Job Requirements:
· Diploma or Degree in Computer Science or Information Technology.
· Working knowledge of both waterfall and agile development methodology.
· Experience with application development will be an added advantage.
· Comfortable learning new technologies as needed for new solutions.
· Proactive, resourceful, willing to learn and take on responsibilities.
· Team player with strong communications, interpersonal and organisational abilities.
· Capable of working independently and under time constraints.
· Proficient in the use of Microsoft Office applications.
· Must be willing and able to travel across Singapore to support remote sites when required.
