Clinical Psychology Associates Pte Ltd is a healthcare facility dedicated to providing high-quality medical care and exceptional patient experiences. Our state-of-the-art clinic is staffed by a team of skilled healthcare professionals who are committed to delivering comprehensive and compassionate care to our patients. We are currently seeking a motivated and detail-oriented Clinic Assistant to join our team and contribute to our mission of improving the health and well-being of our community.
A clinic assistant plays a crucial role in completing administrative and clinical tasks in a medical clinic, hospital, or healthcare facility. They work with physicians and other medical professionals, helping to complete tasks like filing insurance forms or providing clinical care when needed by patients.
Responsibilities
- Greet and welcome patients as they arrive at the clinic in a friendly and professional manner
- Assist patients with the check-in process, including verifying personal and insurance information
- Schedule appointments for patients, either in person or over the phone, ensuring efficient utilization of clinic resources
- Maintain and update patient records accurately and confidentially in our electronic medical records (EMR) system
- Coordinate with medical staff to ensure smooth patient flow and efficient clinic operations
- Answer phone calls, address patient inquiries, and provide information about clinic services
- Assist medical staff with minor administrative tasks, such as filing, faxing, and data entry
- Process billing and insurance claims, and assist patients with understanding their financial responsibilities
- Support the overall cleanliness and organization of the clinic environment
Requirements and skills
- Previous experience as a clinic assistant, medical receptionist, or in a similar role is preferred
- Excellent interpersonal and communication skills
- Strong organizational skills and attention to detail
- Proficient in English
- Ability to multitask and work efficiently in a fast-paced environment
- Empathetic and compassionate approach towards patient care
- Knowledge of medical terminology and insurance processes is beneficial
Clinical Psychology Associates Pte Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Join our team and contribute to a positive healthcare experience for our patients! Your dedication and commitment will make a difference in our community's well-being.
