OVERALL JOB PURPOSE
- To lead all aspects of F&B strategies, concepts, designs, food quality and costing as well as service levels of all F&B services offered by the Singapore Flyer.
- To work with various stakeholders and manage the entire F&B operation with inspiring, seasonal and festive menus in the outlets and events, caters to a wide variety of clientele and visitors at Singapore Flyer.
- To develop and maintain Singapore Flyer’s unique service quality standard and propositions that reflect the brand value of the iconic attraction.
DUTIES & RESPONSIBILITIES
- Assist the management in providing creative direction on restaurant design/new concepts, including interior and theme designs for all new or existing concepts.
- Take a lead in F&B design role with internal and external stakeholders for the improvement of F&B operations.
- Train and grow the F&B operations in the area of food quality, service quality and cost control.
- Uplift and manage the overall F&B offering of Singapore Flyer, this includes the F&B tenants and external caterers.
- Provide requirements and supports for the sourcing and recruiting of F&B management and talent, supports and recommends appropriate career development.
- Manage the financial performance, operating cost and development budget for F&B operations.
- Ability to effectively balance being a Strategic Business Partner with being a hands-on leader.
- Flexibility and adaptability at times with demanding schedule in meeting the business needs.
- Other ad-hoc duties as and when assigned by management.
QUALIFICATIONS, KNOWLEDGE & EXPERIENCE
- Degree in F&B, Hospitality or equivalent experience
- 10 - 15 years of F&B management in F&B industry with a minimum of 7 years in a leading role.
- Must be well versed in Microsoft 365
- Excellent communicator with outstanding ability to engage customers and ensure a great dining experience
- Leadership skills, hands-on mindset to problem solving.
- Knowledge of SFA regulations
- People manager with the ability to foster positive working relationships
- Ability to promote best practices and set high standards of F&B excellence throughout the region
- Possess a high level of professionalism and integrity
- Bilingual
