Roles and Responsibilities:
- Emerge in leading project development, change management and implementation of processes linking the business and technical perspectives.
- Collaborate and partner with multi-levels stakeholders across various geographic locations and Regional Head Offices.
- Provide business support & training to application systems.
- Work with business stakeholders and regional counterparts on business processes, performance monitoring, reporting, improvement analysis, solutioning and governance.
- Act as intermediary between business users & technical team to gather requirements, perform analysis, provide documentation, conduct user acceptance test & user training.
- Implementation of system enhancements, new regulations and/or processes.
- Maintain/publish new Global SOP (standard operating procedure) for related business processes and ensure timely distribution.
- Collate, analyze and map system & process workflows.
- Identify issues, gather information from various sources, analyze data, interpret patterns and trends, build models, give recommendations, and create insightful analysis.
- Identify improvement opportunities and recommend process changes, oversee the implementation of revised processes and monitor the efficacy of updated processes.
- Take lead in investigating problems/issues reported by users.
Requirements
- Minimum 2 years' container shipping experience, preferably with experience in Business Process Management.
- Degree/Diploma holders in relevant discipline.
- Knowledge in Business Process Management and Agile practices preferred (not a must)
- Continuously learn and apply new technologies and methodologies to enhance business processes.
- Be open to job rotation opportunities for career growth and to gain experience in various business areas.
- Analyze data and identify areas for improvement in business procesess to ensure high quality and efficient operations
Interested candidate, please sent your resume in MS Word format to andylow@recruitexpress.com.sg
Andy Low Soon Meng (R1104601)
Recruit Express Pte Ltd
EA Licence No: 99C4599
We regret that only shortlisted candidates will be notified.
