About Us: E-Xin Mart is a well-established provision shop dedicated to providing quality products and excellent service to our community. We take pride in offering a diverse range of essential items to meet the daily needs of our customers. Join our team and contribute to the success of our growing provision shop.
Job Overview: As a Store Manager at E-Xin Mart, you will play a crucial role in overseeing the daily operations of our provision shop. We are seeking a dynamic and experienced individual with a proven track record in retail management. If you have a passion for customer service, team leadership, and maintaining a well-organized store, we invite you to apply.
Responsibilities:
- Manage and supervise all aspects of daily store operations.
- Ensure the provision shop is well-stocked and products are displayed attractively.
- Monitor inventory levels and place orders with suppliers as needed.
- Train, motivate, and lead a team of store staff to deliver excellent customer service.
- Implement and maintain standard operating procedures (SOPs) for the store.
- Handle customer inquiries, feedback, and resolve any issues promptly.
- Conduct regular stock checks and coordinate with the finance team for reconciliation.
- Oversee cash management, including handling transactions and maintaining accurate records.
- Implement marketing and promotional activities to drive sales and customer engagement.
- Ensure compliance with health and safety regulations and company policies.
- Generate reports on sales, inventory, and other relevant metrics for management.
Requirements:
- Proven experience as a Store Manager or in a similar retail management role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of inventory management and ordering processes.
- Customer-focused mindset with a commitment to providing exceptional service.
- Ability to work in a fast-paced retail environment.
- Basic understanding of financial principles related to store management.
- Flexibility to work weekends and holidays.
