1. Manage Foundation’s global communication strategy
- Build and execute annual communication strategy and budget to enhance knowledge of organisation’s work in core countries
- Lead on design and execution of annual communication plans for Indonesia and Singapore
- Oversee design and execution of annual communication plan for Nigeria
2. Lead Foundation’s external communication and representation
- Strengthen Foundation’s presence and narrative, including through:
- Ishk’s Instagram and LinkedIn pages
- Ishk’s website
- Cultivate strategic partnerships to share our work e.g. with media houses, storytelling outfits, conferences or panels
- Develop and share annual update of Foundation’s activities through:
- Annual Report and Video
- Presentation to Ishk’s Board of Directors and the Tolaram Family Assembly
- Review and endorse key communications that represent the global brand, including:
- Visual materials e.g. brand videos, documentaries
- Written materials e.g. publications, features, speeches, network profile
- Media coverage
3. Oversee Country Team’s external communications
- Ensure the following across organisation:
- Cohesive narrative
- Accurate impact reporting
- Consistent visual brand application
- Quality storytelling
- Review and endorse external communications:
- Visual materials e.g. brand videos
- Written materials e.g. publications, features,
- Physical branding e.g. infrastructure
4. Manage Employee Engagement Initiatives
- Manage the annual Pass-it-On (PIO) strategy and budget
- Maintain related communication materials and coordinate outreach
- Manage roll-out, due diligence and execution, supported by the Programs Team
- Lead on community building for PIO grant recipients
5. Support internal communication and culture-building initiatives
- Support communication to Ishk’s Board of Directors, including curating monthly and quarterly updates
- Plan program and content of annual team retreat with Chief Executive Officer and oversee the execution of the retreat
- Coordinate monthly Team Huddles
6. Manage communications-related administration
- Maintain brand repository and guidelines for use of the Foundation’s branding
- Update onboarding pack for the Foundation quarterly and organise onboarding within Singapore
- Manage communications-related software i.e. Zoom, Grammarly, Canva, Dropbox, Adobe
- Review relevant policies at the global level e.g. personal data protection
- Manage general enquiries inbox and redirect communications to relevant team members
7. Learning, development and network building
- Represent the Foundation to share about our work at relevant forums and events
- Develop and maintain a network of peers in communication and social impact for learning and growth
- Attend educational and networking opportunities to upgrade professional skills and knowledge related to Ishk’s focus areas, strategy and social impact communications
Skills
- Strong applied knowledge in social media, marketing and communication
- Strong written and verbal communication and presentation skills
- Ability to train and advocate for effective communication skills across organization
- Nuanced understanding and experience in strengthening culture and setting processes in an organisation
- Basic proficiency in graphic design, videography and photography