Communications Manager

1. Manage Foundation’s global communication strategy

• Build and execute annual communication strategy and budget to enhance knowledge of organisation’s work in core countries
• Lead on design and execution of annual communication plans for Indonesia and Singapore
• Oversee design and execution of annual communication plan for Nigeria

2. Lead Foundation’s external communication and representation

• Strengthen Foundation’s presence and narrative, including through:

1. Ishk’s Instagram and LinkedIn pages
2. Ishk’s website

• Cultivate strategic partnerships to share our work e.g. with media houses, storytelling outfits, conferences or panels
• Develop and share annual update of Foundation’s activities through:

1. Annual Report and Video
2. Presentation to Ishk’s Board of Directors and the Tolaram Family Assembly

• Review and endorse key communications that represent the global brand, including:

1. Visual materials e.g. brand videos, documentaries
2. Written materials e.g. publications, features, speeches, network profile
3. Media coverage

3. Oversee Country Team’s external communications

• Ensure the following across organisation:

1. Cohesive narrative
2. Accurate impact reporting
3. Consistent visual brand application
4. Quality storytelling

• Review and endorse external communications:

1. Visual materials e.g. brand videos
2. Written materials e.g. publications, features,
3. Physical branding e.g. infrastructure

4. Manage Employee Engagement Initiatives

• Manage the annual Pass-it-On (PIO) strategy and budget
• Maintain related communication materials and coordinate outreach
• Manage roll-out, due diligence and execution, supported by the Programs Team
• Lead on community building for PIO grant recipients

5. Support internal communication and culture-building initiatives

• Support communication to Ishk’s Board of Directors, including curating monthly and quarterly updates
• Plan program and content of annual team retreat with Chief Executive Officer and oversee the execution of the retreat
• Coordinate monthly Team Huddles

6. Manage communications-related administration

• Maintain brand repository and guidelines for use of the Foundation’s branding
• Update onboarding pack for the Foundation quarterly and organise onboarding within Singapore
• Manage communications-related software i.e. Zoom, Grammarly, Canva, Dropbox, Adobe
• Review relevant policies at the global level e.g. personal data protection
• Manage general enquiries inbox and redirect communications to relevant team members

7. Learning, development and network building

• Represent the Foundation to share about our work at relevant forums and events
• Develop and maintain a network of peers in communication and social impact for learning and growth
• Attend educational and networking opportunities to upgrade professional skills and knowledge related to Ishk’s focus areas, strategy and social impact communications

Skills

• Strong applied knowledge in social media, marketing and communication
• Strong written and verbal communication and presentation skills
• Ability to train and advocate for effective communication skills across organization
• Nuanced understanding and experience in strengthening culture and setting processes in an organisation
• Basic proficiency in graphic design, videography and photography