Responsibilities:
- Responsible for the delivery of network planning, design, implementation & optimization services as a Network Consultant to our clients.
- Identifying and resolving operational issues so that SLAs are adhered to.
- Lead the delivery of network solutions including routers, switches, firewalls, load balancers, and other network hardware appliances.
- Carrying out maintenance tasks and network changes supporting network project requirements.
- Create Low Level and High-Level designs of enterprise networks utilizing industry best practices.
- Create and review complete site designs that include development of low-level designs, network diagrams, as-is and to-be reports, and create the necessary bill of materials for what needs to be ordered for the designs to be implemented
- Oversee/perform new and existing equipment, hardware, and software upgrades.
- Perform installation, configuration, maintenance, and troubleshooting of customer managed hardware, software, and peripheral devices.
- Using network management tools to collect routine network load and performance statistics.
- Writing performance reports with suggested networking improvements.
- Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
Requirements:
- Diploma or Bachelor’s degree in computer science or engineering related studies.
- At least 3 years of experience designing, deploying, and implementing core router & switches and/or data center networks in accordance with industry best practices.
- Must have customer facing and network consultancy skills working within a Professional Services or System Integrator environment.
- Proven communication skills, both oral and written, and be able to create detailed technical documentation and present it to the customer.
- Experience with logical network design models (L2/L3, WAN, Network Optimization, Spanning tree, VFR, VTP, VLANs, physical cabling).
- Working technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec).
- Experience with Cisco ISE (Identity Services Engine), SDA, DNA, SD-WAN, ACS, Umbrella, Firepower
- Experience with Cisco network programmability and automation fundamentals.
- Knowledge of using a Network Management Tool like Solarwinds.
- Experience with CheckPoint, Palo Alto and Fortinet Firewalls.
- Good troubleshooting skills to investigate, diagnose, and rectify issues relating to services in an enterprise environment.
- Strong interpersonal, written, and oral communication skills with the ability to work well in a collaborative environment.
- Able to conduct research into networking issues and products as required.
- Highly self-motivated and directed, with keen attention to detail.
- Able to effectively prioritize tasks in a high-pressure environment.
- Strong customer service orientation with proven analytical and problem-solving abilities.
- Certifications in Cisco CCNP or CCIE (Routing/Security/DataCenter) is preferred.
