Location: Island-wide Location Available (You will be stationed at one project site)
Pay: $2,400 to $3,500
Duration: 1 Year Contract (Extendable)
Working Hours:
Responsibilities:
- Provide timely and effective resolution of desktop support requests and incidents.
- Perform troubleshooting for client platform related problems.
- Provide timely status updates to relevant parties.
- Serve as the point of contact for escalated technical issues and complex problem resolution.
- Maintain desktop SOPs and documentation.
- Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of desktop support services with overall IT strategies and initiatives.
- Adhere to Service Level Agreement
- Provide L1 to L2 Desktop Support to end users
Requirements:
- Minimally Nitec in Information Technology or similar fields
- Must be comfortable to take up contract position under agency payroll
Interested applicants, please send your resume to [email protected] [Attn: Fiona]
OR Text / WhatsApp 8338 3121 [Attn: Fiona]
Kindly understand that only shortlisted candidates will be notified.
Fiona Leow (R21100211)
Senior Consultant
RecruitFirst Pte Ltd (E.A. 13C6342)