The Team Leader - Spa Operations is responsible to support the various operational aspects of Damai, provide excellent customer service, coordinate staff, maintain the facility, and contribute to the overall success of the spa operations.
Requirements:
- Degree/Diploma in Hospitality/Wellness/Spa/Nursing or related fields
- At least 2 years of supervisory experience in operations and front-line customer service preferably in the hospitality, fitness, spa, medical or related industry
- Proven hands on experience in delivering face/body work ideally within a luxury spa setting
- Proficient in English; strong in both verbal and written English
- Able to work on weekends, public holidays and perform shift work
- Able to work on Microsoft Office, Word, Outlook, Excel proficiently
- Strong team player with good interpersonal skills
- Strong organizational and analytical skills
- Service oriented with an eye for details
- Flexible and able to embrace and respond to change effectively
- Able to work independently and has good initiative under dynamic environment
