Job description
We are looking for an energetic and passionate customer service professional to join us in our expanding company.
Job Scope:
*Attending to customers' enquiries via phone/emails
*Arranging for interviews between employers and helpers
*Providing professional advice to employers to ensure a good match between employer's requirements and helper's profile/experience
*Providing excellent aftersales follow up service/ counselling services
*To ensure strict compliance with MOM's regulations and to perform EA duties with utmost integrity
*To perform administrative duties required for proper file-keeping
Requirements:
* Diploma and above. O Levels with good working experience are welcome too
* CEI (Basic) certificate will be highly advantageous
*Strong communication skills
*Those with good customer service experience but no CEI cert yet are welcome to apply too
Please kindly send in your full CV (with recent photo) stating your current and expected salary.
Working location: Selegie
5 working days a week
Experience:
- Customer Service: 3 years (Preferred)
- CEI certified
Job Type: Full-time
Salary: $2,500.00 - $6,000.00 per month
Benefits:
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
License/Certification:
- CEI (Preferred)
Work Location: In person
Expected Start Date: 01/03/2023