Job Description & Requirements
Responsibilities:
- Manage customers' orders and enquiries and follow through to order fulfilment
- Handle customers' enquiries on spare parts
- Assist Sales Manager on tender/ program/ contract
- Prepare quotations and follow-up with customers on order status
- Monitor orders and liaise with QA, Logistics and Technical Departments to ensure timely delivery to customers
- Process sales order using SAP system
- Address customers' concerns and maximize customer satisfaction
- Provide customers with after-sales support
- Generate periodic order status reports
- Follow-up on debit/credit memo
Requirements
- At least 2 years purchasing experience, preferably in sheet metal fabrication or aviation industry.
- Prior experience in spare parts sales in aviation industry will be advantageous
- Ability to read and understand basic engineering drawings will be advantageous
- Attentive to details, well organised and customer service oriented
- A team player who can multitask well to meet deadlines and requirements
- Ability to exercise sound judgement at work and preserve confidentiality
- Proficient in Microsoft Office, 365
- Knowledge of SAP with MM module is an added advantage
- Proven related experience
