Regional Events and Travel Specialist, Asia Pacific
Full time, Singapore (Hybrid)
You will report to Regional Program Management and Operations Manager, Asia Pacific.
Dedicated to a global financial services client, the Specialist is responsible for the management and coordination of a variety of components of hotel group and event related travel projects out of Asia Pacific. As a member of APAC travel team, the Specialist will work closely with client stakeholders and the global, travel team and will serve as a liaison between the client and supplier(s) for the duration of the event from planning to completion. The Specialist builds and maintains stakeholders’ relationships, provides value added guidance and support whilst adhering to client procedures and standards.
Your responsibilities: • Work with client stakeholders and travel team to support, coordinate and implement the assigned elements of company events, hotel group travel and meetings
• Create and develop plans and timelines, ensure deadlines are met accordingly
• Provide support with sourcing hotel groups contracts, utilizing and leveraging preferred and approved partners
• Prepare estimated air and hotel program budgets, present to Manager for review and approval
• Assist in development and presentation of proposals as required
• Assist in scheduling meetings, providing logistics support and planning to ensure smooth implementation of events within allocated budget and timeline
• Conduct pre-event briefings to travel team, update Events Standard Operations Procedures (SOPs) as needed, make recommendations for process improvements
• Work closely with client stakeholders and travel team in ensuring accurate and timely information is clearly communicated, follow proper event process and standards set out by client
• Manage hotel group blockage and rooming list coordination
• Track and manage air, hotel and vendor attrition, cancellation and deposit schedules.
• Support with ground transport arrangements where needed via existing preferred suppliers
• Prepare event related payment requests, ensure timely payment of all supplier/vendor bills, oversee the invoice payment of deposits with the necessary follow ups, support reconciliation of final billing as required.
• Responsible for organization and maintenance of all event files, event data quality and follow-up on inconsistencies
• Participates in regular group meetings with client stakeholders, travel team, and any officially appointed third party partners of client
• Travel projects and business plans: assist client to develop or support the execution of the assigned plans and projects, e.g. implementations, RFPs, data management, monitor KPIs
• Ad hoc travel management reporting: research, gather data, analytics and prepare designated or customized reports
• Facilitate effective communication with all levels of travel management team
• Assumes and performs other duties and responsibilities not specifically outlined herein, as requested
We’re looking for you if your profile matches the following:
• Diploma or Degree in Event, Hospitality, Travel, Hotel Management or equivalent
• Minimum of 3 - 5 years’ experience managing outside vendors, sourcing and negotiating contract services with regional focus
• Minimum of 1 - 2 years’ experience in client management preferably within the Meetings & Events industry
• Working experience in Travel Management Company and GDS knowledge would be an advantage
• Understanding of event management technology (Lanyon/CVent) is preferred
• CMP, PMP accreditation will be a plus
• Strong time management and organizational skills to manage multiple projects
• Excellent customer service skills and attention to detail
• Strong communication and presentation skills,
• Good analytical skills and general understanding of event/group travel budgeting
• Ability to lead and work well under pressure and adapt to ever-changing scenarios
• Capability of problem solving - anticipating, initiating and resolving issues
About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel. https://www.bcdtravel.com/jobs/about-us/
Your life at BCD
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD. https://www.bcdtravel.com/jobs/life-at-bcd/
You’ll be offered
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we encourage you to apply. You may be just the right candidate for this or other positions.
This position is not open to third-party recruiting agencies.
