Your Role
We are looking for a Patient Service Executive in assisting the Operations Manager and clinic teams in daily activities.
What Will You Do
- To assist the Operations Manager in planning and reporting activities.
- To work closely with the clinic teams in reinforcement positive morale, business execution and uphold company values.
- To attend to patients courteously with qualitied service standard.
- To perform front-desk duties like making appointments, billing and payment collection, handle enquiries like emails, phones, walk-in customers.
- To assist the radiographers or nurses if required.
- To assists in preparing patients for scans and bring them to the scanning room.
- To perform claims submission on insurance or Medisave, and verification of particulars and limits in various claims portal.
- To provide financial counselling for radiological procedures.
- To perform any ad-hoc duties assigned by the management.
What Do We Want
- At least a GCE N or 'O' level, NITEC in Nursing or WSQ Higher Certificate in Healthcare Operations.
- Have experience in healthcare industry and able to perform Phlebotomy would be added advantage.
- Customer oriented and have passionate in the Healthcare industry.
- Good interpersonal and communication skills.
