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Jobs in Singapore   »   Jobs in Singapore   »   Patient Relations Officer
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Patient Relations Officer

Paincare Center Pte. Ltd.

Job Description

As a Medical Relationship Manager, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.


Duties and Responsibilities

  • Reporting to Clinic Operations Manager
  • Registering and scheduling appointments for patients
  • Managing email, phone and upfront enquiries from patients
  • Providing chaperone assistance to patients
  • Assisting doctors with simple procedures
  • Providing patient education and financial counselling
  • Preparing and dispensing medications
  • Performing cashiering duties and daily settlements
  • Performing any other ad-hoc duties and responsibilities as assigned

Requirements

  • Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification
  • Team player with good interpersonal and communication skills
  • Able to multi-task and work in a fast-paced environment
  • Ability to speak other languages will be an added advantage as the role requires the candidate to communicate with international clients.
  • Candidates with no prior experience are welcome to apply (training will be provided)
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