Main responsibitlies:
- Act as a reference for colleagues with less experience and supports junior team members.
- Influence decisions related to own activity, anticipating dependencies and consequences in complex scenarios
- Contribute to transversal projects by proposing improvements to processes and is accountable for own and team commitments.
- Assess requirements - Build, maintain and share the functional knowledge of our processes, services and usage of end user products.
- Analyze business requirements submitted by Product Management.
- Consolidate and articulate business needs into new product concepts or upgrades
- Size specification and validation work.
- Support stakeholders in doing sufficient analysis to ensure requirements are ready to be worked on Carry out functional design
- Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
- Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility. Overview validation
- Contribute to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity
- Ensure traceability of tests with specifications
- Ensure production integrity by investigating, validating and prioritizing reported incidents. Manage relations with key stakeholders
- Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams.
- Interface with the customer during requirements understanding, functional specification, testing and implementation phases. Contribute to product promotion
- Support the product features definition (scoping) and contribute to RFP/RFI for the product.
- Share content for product documentation, sales tools and collateral.
- Give presentations, demos and familiarization sessions to customers and customer-facing teams
- Participate to the preparation of key events, guaranteeing the success of product launch and follow up. Participate to team events
- Support team stakeholders by participating to team ceremonies: Agile forums, Team meetings, Solutionassessments.
About ideal candidate:
- Has relevant working experience and advanced and specialized technical/functional knowledge in own discipline, with knowledge in GDS products.
- Able to work independently within plan dictated by manager, with some guidance on most complex situations.
