Role
Support the customers to install, diagnose and resolve hardware, software, application issues on desktop PC/notebook and related peripherals.
Work Location : 50% at Jurong Island; 50% at customer’s other site at West region
Duties
- To assist in installation of hardware and software.
- To ensure that hardware and software are maintained according to standards by performing upgrades, new installations and carry out routine updating procedures.
- Once per week, morning shift duty (6 am to 2 pm).
- Weekend support for system upgrade / cutover about once every 2 months.
Job Requirements
- Diploma in Information Technology or Computer Science or any computer related subject.
- Fresh graduates with troubleshooting knowledge are welcome to apply.
- Good knowledge in PC hardware, LAN (local area network) and Windows OS.
- Resourceful and able to resolve problems independently using online and offline resources.
- Good communication and Interpersonal Skills.
- Able to communicate effectively in English.
- Well organized, proactive and self-directed.
- Able to perform with minimal supervision
- A team player.
- Singaporean or SPR are welcome to apply.
