Job Description
• Manage Day to day operations Infrastructure on Microsoft Platform - AD, GPO, WSUS, Netbackup and Vmware etc
• Manage monitoring infra using SolarWinds for all VMs and OS services.
• Work with cross-functional (Apps, Network and Cyber Security) teams for service request or incidents.
• Monitor system performance, troubleshoot issues, and implement necessary fixes or enhancements.
• Conduct regular system health checks and capacity planning to anticipate and address potential bottlenecks.
• Implement security best practices and ensure compliance with industry standards.
• Collaborate with vendors and technical support teams to resolve complex technical issues.
• Document system configurations, processes, and procedures for knowledge sharing and future reference.
• Perform monthly patching cycle.
• Resolve all incidents within SLA.
Requirements:
• Minimum three (9) years of IT experience, with two (4) years of server and virtualisation platform operations management experience; and backup infrastructure operations experience.
• Patch management experience for Windows systems.
• Strong Working knowledge on VMWare Cluster, Storage LUNs creation.
• Working Knowledge monitoring tools like SolarWinds, for day-day monitoring and incident resolution.
• Knowledge on CyberArk PIM process.
• Preferably possess patch management experience for Linux/Unix systems and patch automation experience.
• Preferably VMWare Certified Professional, Microsoft Certified System Administrator or equivalent.
• Preferably have experience in an enterprise organisation, managing more than 1000 systems.
• Ability to operate odds hour and standby duty
• Team Player
