Position Goal
- To assist the Facilities Manager in the delivery of services to operate and maintain the property including technical, maintenance, procurement, assets & vendor management.
- To ensure that the clients are provided with a high standard of service at all times.
- To achieve excellence in preventive maintenance programs at site with highest standards and ensure energy conservation practices.
- To provide comprehensive facility, critical environment management and technical services to the client, with a focus on continuous improvement.
- To achieve financial and other KPIs established by Manager.
- Delivery of services in accordance with the Client Management Agreement
- Develop an understanding of and sound working relationships with key representatives of the client and all key suppliers’ / service providers to the site.
Duties & Responsibilities
- Be familiar with & operate to the Scope of Work as defined in the Master Agreement. Responsible for delivery of services in accordance with client SLA
- Achieve key performance indicators and service level agreement targets
- Understand the operational & technical requirements of the site and ensure that current service agreement is maintained to provide necessary supplies and services.
- Responsible for site facilities operation (including Cleanroom operation). Key contact for technical issue for FM at the site
- Establish Engineering and Operational procedures and roll out for site staff
- Implement the energy management programs to reduce the cost on utilities
- Initiate planning of critical environment procedure
- Initiate a system to measure the quality of performance on a quarterly basis
- Initiate and maintain preventive maintenance program
- Responsible for early involvement in facilities operation and provide advisory service during site inspection and project development
- Solution provision for minor projects and coordinating with contractors/vendors from initiation to completion Manage the M&E scope of the projects to ensure the quality and deliverables within the stipulated time
- Plan and take responsibility for smooth operations of all mechanical, electrical, plumbing installations and civil works pertaining to the facility – Building and Manufacturing Facilities
- 24/7 emergency call support and site attendance as required
- Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings
- Continuous optimisation of processes, tools and documentation
- Ensure alignment and compliance to established policies and standard operating procedures for the management of the client's critical environment (CEM)
- Ensure proper engineering documentation and adherence to the established change management controls for all sites
- Protect the health & safety of staff and others by adhering to and developing guidelines and strategies
- Ensure compliance with all government regulations, statutory regulations on fire, health and safety standards
- Ensure compliance with the company's programs and audit programs and participate in engineering community initiatives
- Adhere to the company's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies
- Managing all contract vendors to carry out technical audits / maintenance for all installation as scheduled. Conduct audits to ensure that all safety procedures, including disaster recovery and business continuity plan and escalation procedures are in place and maintained
- Participates in client-initiated EHS, BCP and ERT programs
- Provide monthly operation and maintenance report to client
- Deliver and drive - Green initiative / Energy saving / Improvement projects and program.
- Ad-hoc support as required
Key Performance Measures
- Meet and support Account KPI / SLA targets
- Reporting (as assigned) is accurate and delivered on time
- End-user satisfaction surveys are at a high level
- Compliance with JLL standards, processes, and audit requirements for service lines under responsibility
Employee Specifications
Key Competencies
- Sound interpersonal skills to manage diverse range of service providers and Client representatives
- Sound written and oral communication skills
- Demonstrated ability to manage multiple and complex operational matters on a daily basis
- Working knowledge of EHS and BCA Regulations
- Proven capacity to understand and interpret commercial contracts
- Capacity to deal with ambiguity and address complex problems
- Core technical, engineering or building management skills
- Sound computer skills in Microsoft Office
Requirements
- Minimum engineering degree and familiar with industrial /manufacturing & cleanroom environment.
- Preferably 2 to 3 years’ in semiconductor industry.
- Fresh graduates will be considered for the position of Assistant Engineer.
- Team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
- Pleasant disposition and must be able to interact with client.
- Good command in spoken and written English
- Has experience working in semiconductor / manufacturing environment or cleanroom environment
Leadership
- Represent Jones Lang LaSalle by behaving consistently with cultural and company requirements.
- Provide services to the account’s cultural and company requirements.
- Work towards objectives unsupervised.
- Be willing to assist & mentor colleagues.
Personal Effectiveness
- Provide an effective contribution to the team’s delivery.
- Contributes via regular feedback, to the overall performance of the delivery team.
- Works towards individual targets, monitor and manages individual performance.
Decision Making
- Be able to make difficult decisions and resolve problems or improve operations.
- Actively search-out opportunities to achieve better or best results and increase the service delivery provided by Jones Lang LaSalle
Relationship Building
- Promote open, constructive and collaborative relations with superiors, subordinates, peers and clients.
- Gains respects of superiors, subordinates, peers and clients
Communication
- Listens effectively and communicate through actions and example. Has strong written and oral communication skills.
- Regular reporting of the work accomplished and upcoming work
