(a) Care duties
- Manage befriendees and befrienders
- Match, conduct training and onboarding for befrienders
- Timely and accurate data input of activities
in Salesforce - Facilitate and support in Step-up care for befriendees and CREST P3 clients
- Serve as a conduit for other Brahm Centre’s services (COMIT, Case Management, Elder-sitting, Counselling, Wellness etc)
- Participate and support ad-hoc excursion trips
- Assist in planning and support of mass dementia screening and mental health awareness outreach events
- Assist in regular outreach and community screening of assigned portfolio
- Provide case management services (i.e. visit and assess their home situation, study family dynamics and care needs for both clients and their caregivers)
- Provide holistic care support to clients who are at risk of depression, dementia and other mental health conditions
- Conduct regular home visits and/or phone calls and make periodic invitations to suitable clients to attend social activities and programs conducted in the Centre
- Provide person-centric care (social and health), psychoeducation, information, and support for clients and caregivers through emotional support, follow-up, and service linkage
- Collaborate with community partners, healthcare institutions and government agencies to provide holistic care support and service interventions to clients and caregivers
- Maintain proper documentation and secure storage of case files, referrals, and other related documents across various systems
(b) CSO area
- Attend to the daily operations of the centre, including ensuring proper housekeeping and serviceability of facilities and availability of material resources
- Assist with centre programs support and administrative duties
- Preparation of venue and logistics for courses and other events. Ensure facility is in compliant with necessary health regulations
- Attend to general enquiries and feedback from customers
- Assist with pre and post course/event preparations.
- Ensure accuracy and timely input of data in salesforce
- Ensure daily reconciliation of takings with tracker
(c) Programs
- Ensure trainers and Finance are informed of final number of participants for a course
- Have oversight on programs and activities offered by Brahm Centre and to promote their sales
- Host and facilitate centre events
- Prior experience in handling or coordinating events and volunteers and ability to speak dialect is an added advantage.
