Responsibilities:
• Responsible for network related incident and change management
• Responsible for the commission, de-commissioning and tech refresh of network devices
• Facilitate in problem solving and collaboration
• Manage the smooth delivery of network operations in accordance with stipulated Service Level Agreements
• Provide firmware updates for network devices
• Ensure network infrastructure complies with security policies
• Prepare and maintain assets to ensure availability and update of capacity reports
• Update process and procedural documents
• Any other ad-hoc duties as required or assigned
Job requirements:
• Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science/ Engineering or equivalent qualifications
• At least 3 years of experience in network support and implementation.
• Certificate in CCNA is a plus
• Good knowledge of the following but not limited to:
- Firewall technologies (higl availability, virtual firewall concept)
- IP load balancer
- Distribution and core switches
- Router configuration (high availability)
- LAN and WAN administration
• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective
