The L1 System Engineer is responsible for: • To provide 24 x 7 support for Data Center running on 12 hours shift • Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged. • Resolving the incident/problem onsite. • Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager. • Generating the relevant administrative records and reports. • Introducing and integrating new technologies into existing environments. • Applying operating system updates, patches, and configuration changes. • Adding, removing, or updating user account information, resetting passwords, etc. • Answering technical queries • Maintaining the configuration of the system. • To implement Service Request and Change Request • Contacting OEM/Vendor for technical support
•Preferably with Microsoft Certification and/or ITIL certification.
• Good Knowledge of following products will be advantageous:
-Linux
-Unix
-Active Directory/DNS
-Microsoft Azure Stack
-Microsoft Windows 2008-2016
-Commvault Backup and Recovery
-Symantec Endpoint Protection
• ITIL certification will be an advantage.
Please submit resumes to [email protected] with the following details in MS Word format:
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
John Goh Meng Chye
EA License No : 06C4642
EA Reg No : R1102621
We regret that only shortlisted candidates will be notified.
We regret that only shortlisted candidates will be notified.
