Responsibilities:
- Deliver large complex infrastructure, custom development, software SaaS implementation projects, managing a portfolio of complex initiatives that span one or multiple lines of business for diverse clients
- Have a firm grasp of the interdependencies between technology, operations and business needs
- Providing sound decision making and calm leadership to the team under the pressures of resource, budget and time constraints
- Ensure on time, on budget projects by delivering predictable and reliable cost estimating, management and forecasting for portfolio of projects.
- Demonstrate functional and technical acumen in supporting how solutions will address client goals while maintaining alignment with industry best practices
- Take the lead in using PMO Project Management Best practices, templates, policies, tools for client projects
- Ensure quality across all aspects of the projects program to deliver successfully with no major issues at go live; this includes effective management of change, risks, assumptions, issues and dependencies
- Adhere to PMO Project Management governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations
- Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the attainment of strategic objectives
- Ability to ensure continuous delivery within multiple projects for seamless operations.
- Communicate with key stakeholders to obtain required data and secure stakeholders' buy-in for recommended solutions.
- Work closely with all technical group to manage and coordinate resourcing of technical skills to handle project and services delivery,
- Work closely with Sales and Pre-Sales to progress new opportunities during deal proposal, reviews i.e. demand analysis, demos, tenders, etc.
Qualifications:
- Bachelors' degree in Computer Science / Computer Engineering or a technology equivalent
- At least 12+ years of experience with 3 years in Infrastructure related projects and preferably 3 years in Software Development/API/Software SaaS/ETL/Data Migration related projects environment
- Infrastructure hands-on setup experience (Operating system/database server/storage/backup/networking/cloud), Technology Consultant, Business Analyst, Trainer, Developer in early part of Career
- PMP certification is compulsory
- SCRUM/Agile certification is good-to-have
- Demonstrated project management experience handling multiple projects simultaneously with proven record of successful delivery
- Good knowledge and experience of all stages of the project and program lifecycle, including development of business cases, mobilization of projects.
- Experience in handling large Enterprise RFQ/RFP and government tender is an added advantage.
- Proven ability to manage project budgets effectively and experience of financial reporting
- Experience in delivering infrastructure projects (data centres, cloud).
- Understanding of on-premises (data centres, virtualization, hyper-converge, security) and cloud ecosystems - AWS, Azure, Huawei, Alibaba
- Understanding of the infra stack i.e. x86, Unix, storage, networks, security, desktops/laptops/devices, servers, backup solutions
- Experience in delivering ITIL projects and Cloud Application Systems/Integration development Projects will be an advantage
- Knowledge of IT lifecycle management
- Knowledge of ITSM - Incident Management, Problem Management, Change Management, Asset Management, Patch Management
- Ability to successfully manage and coordinate project teams comprising of both technical and business teams
- Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
- Able to interact with various levels of internal and external stakeholders both in written and verbal forms
- Ability to efficiently understand client organizations culture and business model to tailor relevant project management practice
