Sales Management
- Achieve daily targeted number of sales calls with effectiveness
- Develop business leads for the Hotel on a weekly basis (targetting leisure market)
- Prepare a monthly list of accounts to penetrate for the following month
- Plan a minimum of 5 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
- Prepare a monthly action plan for the main market segment
- Perform monthly review account profile on room nights production and average rate
- Account penetration and marketing activities to maintain a competitive edge
- Fully responsible for accounts under his/her management, including contracting, updating profile and renewing contracts
- Update management on VIP arrivals, meet and greet accordingly
- Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
- Conduct negotiations to achieve the best profit and rates for the Hotel
- Attend hotel clients and local community business events to network and maintain high visibility
Other Responsibilities
- Attend all briefings, meetings and training as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Defines precise guest requirements and ensures that the guest services offered correspond effectively to their requests
- Provides after-sales service and in particular, ensures all guests' complaints are efficiently addressed
- Perform other reasonable duties assigned by the Management
Requirements
- Degree/Diploma in Hospitality / Sales and Marketing
- 4 years in relevant sales experience
- Strong communication skills
- Confident, enthusiastic, team player, positive attitude
- Well versed in the use of computer software (Microsoft office)
- Effective time management skills
- Understanding of sales strategies & account profitability
Only shortlisted candidates will be contacted
