Job Profile Summary:
In this role, you will support the implementation of distribution channels setup, manage distribution channel’s structure and ensure manpower records, sales hierarchy and movements for the distribution channels are up-to-date for business processing and reporting.
You will report to Lead of Manpower Services and will also assess current operational processes and participate in automation projects.
Job Description:
- Management of Tied Agent/ PFA adviser/Banker’s Appointment, Movement (Promotion, Demotion, Reinstatement, Transfer etc), Termination, Change of Particular, Reports, Spidergate, DNC and CorpPass. To ensure the transactions are processed accurately and delivered within agreed SLA (Service Level Agreement).
- Management of PFA adviser’s Appointment and Termination into 3rd Party’s Platform.
- Assess and ongoing review current operational processes for better efficiency and identify areas of improvement.
- Involve in ad-hoc projects and initiatives. Able to work independently and collaborate with key stakeholders to deliver projects and initiatives within agreed SLA.
- Highlight any potential concerns/risks and proactively share best risk management practices.
- Any other operational tasks as assigned.
Who we are looking for:
Competencies & Personal Traits
- Strong interpersonal and communication skills.
- Take Initiative, Confident in decision making and problem solving.
- Ability to adapt to fast-paced and challenging work situations.
- Meticulous with an eye for details.
- Ability to work well in a team and enjoy working with people at all levels.
- Curiosity in exploring new tools and solutions to address operational needs.
Working Experience:
- At least 2-3 years of relevant working experience.
Skillset:
- Proficient in working with Microsoft Office applications (Word, Excel etc).
- Experience in Visual Basic, Alteryx and PowerBI will be an added advantage.
Education:
- Diploma / Degree Holder in Business Management / Finance / Technology.
Language:
- Strong command of the English language.
