We are looking for a competent operations supervisor to organize and direct the staff. You will be responsible for assessing their work and give them feedback to maximize performance.
An excellent operations supervisor must have customer service and supervisory experience. The ideal candidate must possess great communication skills and be able to lead and motivate. You will be organized and reliable as well as results-oriented.
The goal is to achieve drive excellent performance from your team that will bring sustainable business growth.
Responsibilities
• Assist in the formulation of targets for individuals and teams
• Hire and onboard new employees
• Answer questions from staff and provide guidance and feedback
• Anticipate escalation and take over when needed
• Devise ways to optimize procedures and keep staff motivated
• Measure performance with key metrics
• Ensure adherence to policies for attendance, established procedures etc.
• Keep management informed on issues and problems
Requirements and skills
• Proven experience as supervisor or similar supervisory position
• Experience in customer service is essential
• Working knowledge of MS Office
• Knowledge of performance evaluation procedures
• Outstanding communication and negotiation abilities
• A results-oriented approach
• Excellent organizational and leadership skills
• Ability to work under pressure
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START YOUR REWARDING CAREER WITH US NOW!
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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]
WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED
Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Alan Tan
EA Personnel Reg No.: R1105564
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