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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Care Executive (5 days, luxury goods)
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Customer Care Executive (5 days, luxury goods)

Manpower Staffing Services (singapore) Pte Ltd

Manpower Staffing Services (singapore) Pte Ltd company logo

Customer Care Executive (5 days, premium cars)

Company highlights

  • Join one of the world’s leading multinational automobile manufacturers
  • Job stability for long-term career growth
  • Location: Accessible from MRT / Working hours: Mon - Fri 9am-6pm

Responsibilities

  • Provide top-notch customer service, showing patience and care in resolving inquiries.
  • Deliver exclusive service to exceed customer expectations and build the good relationships.
  • Respond promptly and professionally to customer inquiries across multiple channels (phone/ mobile apps, email, etc.).
  • Maintain accurate customer records and assist with data cleanup.
  • Prepare promotional mass-emails and announcements.
  • Monitor call center agent performance and extract data for analysis.

Requirements

  • GCE 'O' level/Diploma.
  • 2 years of customer service experience in luxury goods/ premium retail / Banking / Hosptiality line.
  • Passion for and willingness to learn about and premium cars.

If you are interested in this opportunity, submit your application now to find out more about this position.

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