Short Term Assignment - 3 months
The Role Responsibilities
· This role is part of the Enterprise Technology (ET) Transformation team – a function which partners with colleagues to create #simplerfasterbetter processes, putting clients and business outcomes at the centre of what we do.
· The role focus is to lead the ET Change Portfolio including some of Vendor management & governance aspects covering Infrastructure vendor governance across Transversal project management. The role will assist in developing and delivering strategies to effect the changes required to proactively ensure that the people agenda is delivered and identify opportunities for improvement and efficiency gains.
· Working with ET Domain Heads and Business and Functional stakeholders it will be important that the chosen candidate has credible experience with a Project, Programme and Portfolio management background but also comes with the right behaviours to drive new ways of working within the space. As an individual, it will be important to have excellent interpersonal skills. The person must be hands-on enough to design, discover, facilitate, and implement practical solutions, yet able to operate at strategic levels to ensure we tackle the right problems.
· The role will also coach, mentor, and develop all delivery staff in the ET Portfolio to improve how transformation is executed in all areas of our business.
· The scope of this role goes across TTO (Transformation, Technology and Operations). It includes a blend of strategic thinking and execution and provides a good platform for future roles.
Strategy
· Understand and help align the ET portfolio to Strategy 25.
· Assist in the implementation and execution of the ET Portfolio to deliver an operationally efficient, low-friction organisation.
· Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions.
· Own, contribute and deliver projects / experiments as required to deliver change outcomes and innovate insight-based analyses.
· Ensure TTO compliance to overarching Enterprise Change Management and other governance processes as appropriate.
· Work in partnership with the First and Second line of defence teams to ensure risk appetite is maintained while manual intervention in operational processes is minimised.
· Measure and track financial benefits to ensure accurate planning and alignment to Corporate Plan.
· Development and tracking of productivity metrics to demonstrate improvement of overall performance.
Business
· Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions
· Ensure traceability and clear metrics to demonstrate the achievements delivered.
· Identify and implement improvement opportunities within the ET Portfolio and associated functions.
· Help manage contractual, commercial, and operational working relationships across stakeholders.
· Ensure the delivery of initiatives in line with the Bank’s control and governance framework.
· Looks for opportunities to drive continuous improvement, including the implementation of improved ways of working, digitization, automation, and simplification across the scope of project and program management execution and reporting.
Processes
· Contribute and assist in delivering on the Tech Simplification program’s initiatives and drive further value for the Bank.
· Assist in creating and executing plans to meet budget targets (TPS / BAU budgets of $500m+, CIO / Management budget of $10m+ and Investment spend of ~$70m+).
· Execute multiple programs for ET tech simplification focusing on technology rationalisation, Cloud Optimization and more, to deliver annual sustainable saves for ET and the Bank.
· Lead projects that improve the effectiveness and efficiency of ET operations globally. Improve processes and reduce cost by working across ET subdomains.
· Assist in the cost optimisation initiatives to identify, propose & deliver varied optimisations across cloud and on prem infrastructure. This encompasses the overall understanding of existing infra usage patterns in collaboration with infrastructure, engineering, product, and business leaders to produce cost and demand forecasts and optimization plans.
· Drive self-sustaining saves through automation making processes more efficient & effective.
· Identify and implement creative measures to improve vendor propositions with regards to ET change and transformation agenda.
· Lead migration management of apps and infrastructure from existing DCs to the new offerings under Catalyst
People & Talent
· Contribute to process training and skills building initiatives, including the coaching and development of colleagues to support and accelerate the Ways of Working.
· Specifically best practice Programme and Portfolio management skills will be developed by coaching and mentoring the ET Change community
· Work closely with colleagues with different expertise in self-steering teams and help embed a culture of continuous improvement across TTO.
· Identify and implement cultural and behavioural changes that are required to support and embed ways of working into the DNA of ET.
Risk Management
· Appropriately escalate and manage risks arising from Change initiatives, ensure RAID is priced, captured, and managed as part of the entire portfolio delivery.
· Ownership / accountability for ensuring implementation of a comprehensive Group Transformation Office Framework as appropriate to TTO and ET
· Be proactive in seeking regular assurance that the teams are performing in line with the changes agreed.
· Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed by Product Transformation leads within an appropriate timeframe and escalated through the relevant RF and QPR in line with the banks policies
· Ensure any material issues are escalated directly to the ET MT in a timely manner when required i.e. Significant risks, regulatory breaches, significant conduct issues, capacity or capability issues etc.
Governance
· Be familiar with key policies that impact ET and those that can impact the Bank as a whole, and actively manage and review process to ensure policies are adhered to.
· Embed the Group’s values and code of conduct in the ET Team to ensure that adherence with the highest standards of ethics and compliance with relevant policies, processes, and regulations among employee’s form part of the culture.
· Ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering regulations and guidelines.
· Lead and champion the risk and conduct agenda for ET.
· Ensure hygiene matters are in order such as completion of mandatory team e-learning, trainings, job objectives completion etc.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
· Help the change team/ Squad to achieve the outcomes set out in the Bank’s Conduct Principles.
Key stakeholders
TTO
· TTO Mgmt. team and their domains
· TTO QPR members
· Group Transformation Office
· Transformation Leads across Businesses and Functions
ET
· Global Head, Enterprise Technology
· Global Head, IT Services Mgmt. Ops
· Global Head, Network & Integration Services
· Global Head, End User Services
· Global Head, Core Infra Services
· Global Head, Cloud
· Head, Data Technologies / Enterprise Data Engineering & Infra Platform
· Head, Strategy
Other Responsibilities
· Embed Here for good and Group’s brand and values in personal working practice
· Maintains high levels of integrity, motivation, and morale
· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
· 10+ years of experience in Banking
· Proficiency in using collaboration tools such as Confluence, SharePoint, Mural and reporting tools Tableau, Clarity, and ADO
· Strong knowledge on Financials management - Budget tracking, planning, forecast and variance explanations
· PMP, PgMP, PfMP, Portfolio SAFe, CPO
· Bachelors/Masters or equivalent
Role Specific Technical Competencies
· Project & Program Management
· Portfolio Management
· Portfolio Quality Assurance
· Change Management Coaching, Training
· Portfolio Risk Management
· Driving Transformation
· Cost Benefit acumen
· Negotiation skills
· Stakeholder Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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