Job Purpose:
· To administer, maintain and manage all systems located in SG Branch.
· To support and provide solutions to all staff on IT functions, systems and services outsourced to Head Office and/or third party vendors.
· To work closely with HO IT team to solve IT related issues and IT related initiatives· To administer, maintain and manage all systems located in SG Branch.
Job Responsibilities:
· Monitor and maintain servers, network and internet service to meet predefined service level.
· Monitor and maintain the bank’s CCTV system, Access Card System and IT Telephony and recording system.
· Provide support to the Disaster Recovery Site and coordinate with users for disaster recovery and BCP drill.
· Install PC/LAN hardware and software and assist users in resolving PC/Printer/Phone system by performing troubleshooting.
· Periodic review, evaluate and standardize networking and server platform including hardware/software.
· Manage and oversee vendors and manage contract and maintenance renewals.
· Provide support in facility management.
· Conduct risk assessment and review to ensure compliance to Security guidelines to MAS TRM, CTS and Outsourcing.
· Work closely with vendor on patch management and maintenance of server room.
· Support frontline and adhere to anti-money laundering / counter terrorist financing requirement and sanction risks controls in accordance with regulatory standards and CNCBI policies.
Job Requirements:
· Diploma / Degree in IT related discipline
· 5 years’ experience in networking/security, preferably with experience in PC/LAN implementation and support.
· Working experience in banking environment.
· Familiar with the administration of Microsoft Windows operating system.
· Familiar with network protocol such as TCP/IP, OSPF, BGP, EIGRP.
· Familiar with different system/network security tools including IDS/IPS, Anti-virus solution.
· Familiar with the latest networking monitoring tools.
· Familiar with CISCO router, knowledge of CISCO networking and products is an advantage.
· Knowledge on wholesale banking business with experience on various platforms’ operation system.
