The Opportunity
· This is an exciting opportunity to work for one of the leading global banks.
· It is an opportunity for an experienced Business Analyst to join their team
· Office Location: Pasir Panjang
The Job
· Subject Matter Expert (SME) for Policy Servicing, provide user requirements and perform User Acceptance Test for new products, system enhancements and system defects
· Support ad hoc projects and coordinate user testing when needed.
· Create and design process flows, journey maps to facilitate understanding of end to end processes within Policy Servicing, including cross functional processes
· Liase with relevant business, function and technology teams to document requirements
· Review and identify opportunities for process improvements, straight-through processing and drive automation
· Update Standard Operating Procedure and coach/train the processing team
· Assist to manage the Policy Servicing team and ensure smooth operations of the team
· Assist to support audits and control testing on Policy Servicing functions
· Coordinate and support ad hoc activities and projects
The Talent
· Minimally 3 years of experience working in the insurance industry is preferred
· Knowledge and hands on experience working on projects in the Life Insurance / Shield line of business
· Experience in developing business case and requirements and perform impact assessment
· Strong analytical and problem solving skills, ability to operate effectively and think innovatively to find solution
· Good time management, task and result-oriented. Able to perform duties with accuracy and deliver quality work within tight timelines
· Proactive, strong team spirit and strong supervisory skills
· Considerable relevant experience in managing a team preferably in an insurance or financial sector
· A person who is keen to learn with positive work attitude
Next Steps
• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Business Analyst - Policy Servicing
• Only shortlisted candidates will be contacted
Cecilia Sim Xin Yang
Personnel Registration No. R22105099
EA Licence No.91C2918
