Four Paws is an up-and-coming pet shop cum pet café with premium services on pet grooming and pet animals. We aim to provide the best quality care to all our pet clients with our exceptional pet grooming and handling skills. We handle all our client’s pets with love and patience.
We welcome pet groomers who can deliver great skills and excellent attitudes, but also team players that will support each other.
Objectives of this Role
Deliver excellent customer service to pet owners by delivering clients’ requests, communicating clearly and honestly, and bringing a positive attitude to work each day
Provide exemplary cosmetic care for pets, being gentle and patient with anxious and difficult animals
Protect the best interest of our clients and their pets, notifying owners of any concerns, including skin abnormalities, ear infections, ticks, and fleas
Help our organization continue to grow by forming fruitful relationships with our clients in a long-term relationship
Daily Responsibilities
Clean and freshen pets’ hair by washing, shampooing, and conditioning it
Shave, trim, and style pets’ hair according to owners’ preferences
Maintain overall pet hygiene by clipping nails, cleaning ears, and other standard procedures
Keep a clean workstation by sanitizing and sweeping before the arrival of each new client and cleaning up the grooming area at the end of each workday
Advise owners on at-home care tips and best practices for their pets
Provide training to grooming assistants
Potentially conduct mini grooming workshops for pet owners
Benefit
Career advancement opportunities
Year-end bonus
Grooming skill upgrade opportunities
Skills and Qualifications
Professional certification
Grooming Experience
Demonstrated passion for animals
Experience working with animals in a professional or volunteer capacity
Experience working in a customer service-oriented role
