Reporting directly to the Manager Director, your role involves:
Leading the ERP project. Covering all aspects from gathering business requirements, selection of ERP to implementation, customizations and etc
Ensure seamless integration of the ERP system with other business applications (WMS) and third-party software.
Monitor warehouse system performance and provide regular reports to management, identifying areas for improvement.
Conduct regular training sessions for end-users to enhance system proficiency and maximize utilization.
Collaborate with department heads to identify business process improvement opportunities through the ERP system.
Develop and enforce data security protocols and ensure compliance with data protection regulations.
Manage ERP vendors and negotiate contracts for software upgrades and support services.
Troubleshoot and resolve technical issues related to the ERP system promptly.
Stay up-to-date with industry trends and emerging technologies in ERP and business management solutions.
Continuously seek opportunities to optimize ERP system functionality and improve user experience.