AFTERSHOCK PC is a leading Gaming PC company headquartered in Singapore with Markets in Australia and Malaysia. We focus on building the best custom-built PCs used by gamers, enthusiasts and performance users and are committed to deliver industry leading customer service.
We are looking for a Computer Technician to join our Desktop Service Team!
Job Scope:
- Work as a team player as a part of our dynamic after-sales support team to deliver a excellent experience for customers
- Deliver a strong customer experience by explaining procedure and troubleshoot process to customers.
- Perform Performance Testing and Troubleshooting to ensure systems remain in peak form.
- Diagnosis and troubleshoot both software and hardware PC Issues
Job Requirements:
- Possess NITEC or Diploma in Information technology or equivalent
- Minimum 1 year of experience in Desktop/IT Support
- Customer service centric mindset is a must
- Experience working as a computer Technician would be a bonus
- Passion for both PC Hardware and Software
- Understanding of popular game titles and professional applications a plus
Working hours: 5-days work week (4 weekdays + 1 Saturday, From 11am-8pm)
