Responsibilities:
- Provide first level end user support including troubleshooting, escalation of the issues to vendors, applying upgrade/patches to Desktop/Laptop, software, and hardware installation.
- Provide support for M365, Intune and Sharepoint is must.
- Manage user accounts, permissions, and access right to file server and Sharepoint. Procurement of IT equipment for end users
- IT asset inventory
- Ensure compliance with IT security standards, policies, and procedures.
- Oversee the daily running of the IT department ensuring that all systems are functioning properly.
- Setup, installation and deploying of computer.
- Ensure proper documentation of all IT infrastructure setup, software licenses and any software modifications.
- Site office visit.
- Other ad doc tasks and projects as needed.
Requirements:
- Minimum 3 years of experience in IT Engineer.
- Working experience in M365 and Sharepoint Creation/Migration is must.
- Able to read and write a simple scripting.
- Hands-on software and hardware troubleshooting experience
- Able to work independently with minimum supervision.
- Ability to multi-task, take initiative and manage priorities.
- Basic dynamic knowledge
Location: Lakeside
