Ø Proactively manages all aspects of international accounts not limited to order placement, inventory managements and coordinating logistics with minimal errors.
Ø Work with shippers and transloaders to execute bookings, and ensure vendors/suppliers/service providers are paid timely.
ØExecutes required export documentation for multiple accounts in various stages of completion in a highly time sensitive environment
Ø Timely management of multiple lines of communication between suppliers, shippers, customers and internal parties, maintaining details, and relaying pertinent information to appropriate parties
Ø Obtains export certificates from various government agencies in compliance with each shipment
Ø Assures compliance with customs, export, applicable foreign trade/importation laws, as well as applicable federal transport regulations
Ø Initiate timely invoicing and work closely with accounting department to ensure billing accuracy
Ø Identifies risks and opportunities, when developing logistics plan and freight estimates for super loads, complex international shipments to ensure cost-effective, safe, and efficient transportation of company’s products
Ø Processes freight claims and customer complaints
Ø Reviews, prepares, and invoices for payment
Ø Audits export files for compliance and scan into database