- Opportunity to work on cutting edge Technologies
- Newly created role
About Our Client
Our client is a a prominent system integration company based in Singapore, that stands out with its extensive operations, playing a significant role in the city-state's technological landscape.
Job Description
As a Cloud System Engineer, your responsibilities will be :
- Resolve incidents within SLA timeframe and perform root cause analysis, finding to solve the problems.
- Escalate unsolvable incident/ problem to the Operation Lead or Service Delivery Manager.
- Escalate to OEM/ vendor / subcontractor for technical support.
- Implement service requests and change requests and complete all requests within SLA timeframe.
- Ensure deployments of approved patches/ releases/ configuration changes for operation system and system software are implemented to change requests accordingly.
- Ensure proper backup of the administrated systems and perform system recovery if needed.
- Conduct regular testing to verify configuration or backup data.
- Maintain the configuration of the system.
- Support the integration of new technologies into existing environments.
The Successful Applicant
- Minimum 2 years relevant experience.
- Customer-oriented, diligent attitude with the ability to work well in a fast-paced environment.
- Good analytical skills with ability to work with others to resolve problems.
- You will learn these technologies in this project, an added advantage if you know any of them:Vulnerability Management Systems
Reverse Proxy
Patch Repositories (Patch Management, Patch Manager)
AD Infra (MS AD, AWS AD etc)
End Point Protection - Desktop, Clients
Enterprise Backup
Next Generation Firewall
Privilege Access / Identify Management
Infra Automation Platform
AWS full suite
What's on Offer
You will have the opportunity to work with cutting-edge technology and tackle challenging projects that will keep you engaged and motivated. What's more, our client has an excellent track record of promoting from within, providing you with the opportunity to build a long-term career with the organization while advancing your professional goals.
