Job Purpose:
Accountable for providing administrative support to professionals, either as part of a team or individually. The role plays a vital part in the administration and facilitation of smooth running of business throughout industry various bank functions.
Support to Country Manager (“CM”)
- Maintaining CM’s calendar and scheduling / coordinating meetings/appointments, manage meeting logistics;
- Performs clerical and administrative tasks including drafting letters, memos and communication from CM’s office;
- Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records for CM and other SG staffs;
- Maintain electronic and paper records ensuring information is organized and easily accessible from CM’s office;
- Receiving and screening phone calls and redirecting them when appropriate from CM’s office;
- Handle and prioritize all incoming correspondence (e-mail, letters, packages etc.) from CM’s office
- Arrange for outgoing mail and packages to be sent out/courier from CM’s office;
- Work closely with Head Office and all Regional Heads for business and other matters
- Accountable in retrieving all local regulatory (MAS) correspondence, dissemination and maintaining the records in orderly manner;
Support to other Branch Management
- Provides support to branch management (Country Operating Officer, Head of International Banking), including calendar management, organizing internal / external meetings, prepare meeting materials;
- Organises regular meetings such as conference calls, townhalls, committee meetings, weekly functional meetings; prepares meeting materials, set-up virtual and physical meeting rooms;
- Compiles agenda and, where required, take minutes. Follow up on action points.
General Administration
- Office administration, such as handling matters relating to company car / driver, expense reimbursement, etc.;
- Event planning: Internal and external events, including planning budget, venue, vendors, logistics, etc.;
- HR and GA support: provides back-up support to HR and GA departments;
- Travel and protocol: manages calendars with multiple time zones and travel plans, flight reservation, hotel accommodation, visa application, transport / transfers, submission of travel request approvals, reimbursement of travel and other expenses.
Data Management
- Accountable in retrieving all local regulatory correspondence and maintaining the records in orderly manner
Customer Service
- Establish good relationship with all internal and external parties to enhance rapport in order to facilitate collaborate support
Events
- Plan external and internal events, including employee activities.
Minimum qualifications:
- Diploma in Secretarial and Administrative
Minimum experience:
- 5 year related experience.
Knowledge / Skill
- Office Administrative
- Customer Service Oriented
