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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Engineer
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Service Engineer

Xj Elevator Private Limited

Job description

  • Develop and maintain good relationship with current and new customers and ensure high level of client satisfaction
  • Prepare, and convert all lifts / escalators under Free –Service (Defects liability Period) to be maintained under XJ Elevator Pte Ltd
  • Attend to sales activities from quotation to sales order processing, order confirmation and providing technical support
  • Act as a focal point for all sales, technical and administrative customer support issues
  • Source and place order for equipment to meet customer requirements
  • Liaise with suppliers to ensure prompt delivery date
  • Organizes/ summarizes weekly backorder and sales analysis reports, maintenance of customer database
  • Formulate and implement effective sales and marketing strategies, solicit new accounts and maintain existing accounts
  • Prepare tender submissions
  • Ensure compliance of both legislative and company policies when bidding for tenders and during the contract processes
  • Ensure that deals are closed properly and the handover to the project team is done in a proper manner
  • Maintain and develop product and industry knowledge
  • Maintain proper filing and document control

Job Requirements:

  • 5 years in the Elevator/Escalator industry
  • 5 years of senior sales experience
  • Must be able to travel
  • Must be able to work odd hours
  • Experienced sales personnel with good track records
  • Dynamic, service and result-oriented self starter
  • Innovative individual with creative sales strategy
  • Effective communication and presentation skills
  • Ability to work with people from all levels and backgrounds
  • Ability to work independently and also, as a team and perform well under pressure in a fast paced environment
  • Proficient in MS Office applications
✱   This job post has expired   ✱

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