Job Description – Executive Housekeeper
- Manage the logistics and cleaning of linens and uniforms of the hotel.
- Financially responsible for all costs of the department
- Initiate and maintain effective communication between the housekeeping department and all other departments.
- Maintain staffing, training ,supervision, grooming and conduct standards.
- Supervise, guide, schedule, discipline and evaluate all associates in housekeeping department.
- Implement and administer all aspects of linen management, guest room and public areas maintenance programs
- Ensure that all security policies and procedures are observed in the department.
- Prepare and submit annual budget and capex for capital improvements with justifications for approval.
- Review and re-evaluate all housekeeping equipment and supplies periodically and select appropriate products for purchase.
- Supervises, manages employees and day to day housekeeping operations
- Directs Housekeeping staff and contracting vendors such as public area, pest control, landscape and laundry in the fulfilment of providing housekeeping functions, maintenance and cleanliness within budget, with quality and on schedule.
- Maintains the care and use of supplies, equipment, etc. and the appearance of Housekeeping areas, and performs regular inspections of residents and common areas for sanitation, order, safety and proper performance of assigned duties.
- Inspects storage rooms, utility and janitorial closet, etc., for upkeep and supply control. Conducts rounds within the properties twice a day to ensure the upkeep of the building and public areas.
- Prepares and plans the Housekeeping's budget and submits to Hotel Manager/Room Division Manager for review and approval during budget.
- Reviews and plans continuing education opportunities for personal and team growth and development.
- Plans and reviews daily to ensure the sufficient support and manning to meet occupancy demands and also sudden surge in occupancy during peak seasons.
- Seeks out new methods and principles, and incorporates them into existing Housekeeping practices for the betterment of business and operational efficiency.
- Enhances Housekeeping CEI score by making good faith effort to recruit, select, develop and retain employees to deliver excellent services to our guests.
- Performs other job duties and projects as directed.
Requirements
- Diploma or equivalent
- Minimum 6 years of experience with at least 2 years in similar capacity in Hotel Housekeeping, preferably in a 5-star hotel.
- Strong in Technical & Operational knowledge.
- Proactive, meticulous and able to perform strenuous activities and handle heavy load.
