Job Title: Restaurant Supervisor
Location: Pasir Ris Bus Interchange
Job Type: Full-time
Job Summary:
We are seeking a dynamic and experienced Restaurant Supervisor to join our team. The ideal candidate will be responsible for overseeing daily operations, ensuring exceptional customer service, and maintaining high-quality standards in our establishment. The role requires a hands-on approach, effective leadership skills, and the ability to thrive in a fast-paced environment, especially during the early morning hours for breakfast preparation.
Responsibilities:
- Early Morning Shift Management:Lead and supervise the restaurant team during the early morning shift starting at 5:00 AM.
Coordinate and participate in breakfast preparation, ensuring timely and high-quality service.
- Staff Training and Development:Train, mentor, and motivate staff members to deliver outstanding customer service.
Provide ongoing coaching to enhance team performance and efficiency.
- Operational Excellence:Monitor and manage daily operations to ensure adherence to company policies and standards.
Oversee inventory control, ordering, and stock rotation to minimize waste and maximize profitability.
- Customer Satisfaction:Maintain a customer-centric approach by promptly addressing guest concerns and feedback.
Foster a positive and welcoming atmosphere to enhance the overall dining experience.
- Team Collaboration:Work closely with kitchen staff, servers, and other team members to maintain a smooth flow of operations.
Collaborate with the management team to implement new strategies for increased efficiency and customer satisfaction.
- Quality Control:Conduct regular quality checks on food presentation, taste, and overall service standards.
Ensure compliance with health and safety regulations to guarantee a safe and clean environment.
- Scheduling:Develop and manage staff schedules to meet business demands and labor cost goals.
Requirements:
- Proven experience as a Restaurant Supervisor or similar role.
- Strong leadership and interpersonal skills.
- Ability to work early morning shifts, starting at 5:00 AM.
- Exceptional organizational and multitasking abilities.
- Knowledge of food safety and sanitation regulations.
- Excellent problem-solving and decision-making skills.
- Team player with a positive attitude.