About Us:
Duck Learning is a leading provider of innovative educational solutions, dedicated to empowering educators and inspiring learners through cutting-edge technologies and engaging resources. We are passionate about transforming education and shaping the future of learning.
Position Overview:
We are seeking a dynamic and organized Administrative Assistant to join our team at Duck Learning. The successful candidate will play a crucial role in supporting our webstore operations and ensuring the smooth functioning of administrative tasks. If you are detail-oriented, proactive, and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
- Manage product listings on various webstores, including uploading new products, updating product information, and ensuring accurate pricing.
- Monitor inventory levels across all webstores and coordinate with the inventory team to replenish stock as needed.
- Respond to customer inquiries, reviews, and feedback on webstore platforms in a timely and professional manner.
- Monitor sales performance, analyze trends, and generate reports to assess the effectiveness of strategies and identify areas for improvement.
- Coordinate with the logistics team to ensure timely order fulfillment and delivery to customers.
- Assist with other administrative tasks as needed, including but not limited to data entry, record keeping, and scheduling meetings.
- Additional Responsibilities:
- Answering incoming phone calls and taking messages for relevant team members.
- Performing various other administrative duties to support the smooth operation of the office.
Qualifications:
- ITE Higher NITEC / Polytechnic Diploma / A Levels; additional certification in Office Management is a plus.
- Proven experience in administrative roles, preferably in supporting webstore operations.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in work.
- Adaptability and willingness to learn new tasks and skills.
Benefits:
- Competitive salary based on experience.
- Health insurance and other benefits package.
- Opportunities for professional development and growth.
- Dynamic and collaborative work environment.
If you are ready to make a difference in the education industry and contribute to our mission of empowering learners worldwide, please submit your resume and cover letter through this platform. We look forward to welcoming you to the Duck Learning family!
