Company Overview: The Holograil is a leading Photo Booth company specializing in providing innovative and engaging photo experiences for various events and occasions. We pride ourselves on delivering high-quality services that leave a lasting impression on our clients and their guests.
Position Overview: As an Events Operations Executive, you will play a crucial role in ensuring the seamless execution of photo booth services at various events. You will be responsible for coordinating logistics, managing on-site operations, and providing excellent customer service to clients and event attendees.
Key Responsibilities:
- Pre-Event Planning:Collaborate with clients to understand their event requirements and expectations.
Coordinate logistics, including equipment setup, transportation, and venue coordination.
Create detailed event timelines and operational plans.
- On-Site Operations:Oversee the setup and breakdown of photo booth equipment at events.
Ensure all technical aspects of the photo booth are functioning correctly.
Manage a team of on-site staff, providing guidance and support.
Troubleshoot any technical issues that may arise during events.
- Customer Service:Interact with clients and event attendees to ensure a positive experience.
Address any concerns or issues promptly and professionally.
Provide assistance and guidance to individuals using the photo booth.
- Quality Control:Monitor the quality of photos and prints to ensure they meet company standards.
Conduct regular equipment checks and maintenance to prevent technical issues.
- Documentation:Maintain accurate records of event details, including setup and breakdown times, technical specifications, and client preferences.
Prepare post-event reports highlighting successes and areas for improvement.
- Collaboration:Work closely with the sales and marketing teams to promote photo booth services.
Collaborate with colleagues to continuously improve operational processes.
