Responsibilities
- Manage a team of claims officers.
- Handling Recovery & Defending claim cases.
- Provide monthly provision cases.
- Handle Pax Mishap Cases, especially pax have approached. Commuter Engagement to seek for injury claim.
- Handle & Update Media / MP Cases to HOD when pax escalated their case to media or MP or relevant Authorities.
- Liaise with third party claimant, solicitors, insurers and authority.
- Checking and updating burning cost cases.
- Clearence of legal documents/checklist.
- Handle queries for Business & renovation Insurance and other Commercial line products/Combine the information.
- Handle non motor claims for internal customers.
- Attending Tenant Engagement.
- Conduct roll call.
- Secretary cum Minutes taker of Internal Meeting
Qualifications & Work Experience
- Diploma or Degree in any relevant field
- Relevant Work Experience of at least 5 years preferred
- Certificate of General Insurance
