Job Responsibilities:
- Opening and closing of centre
- Managing front counter and centre hotline
- Performing customer service duties and answering all enquiries
- Assisting clients with registration of programmes and application for assistance schemes
- Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
- Promoting CDAC programmes and recruiting participants
- Preparing rooms and materials for centre activities
- Following up with attendance for centre activities and calling of absentees
- Preparing incident reports where applicable
- Handling walk-in donations
- Covering duties when necessary
- Any other ad hoc duties
CDAC- Toa Payoh
Working hours:
Tuesday: 5.00pm - 9.30pm
Wednesday: 12.30pm - 9.30pm
Thursday: 12.30pm - 9.30pm
Sunday: 10.00am - 5.00pm
Job Requirements:
- Able to serve English and Mandarin-speaking clients
- Possess prior customer service experience
- Computer literate
- Service oriented with pleasant personality
- Able to multi-task
- Team player
- Passion to serve in social service sector
