JOB SUMMARY
To assist in the daily operation of HR Department and ensure that the hotel's policies and procedure and HR SOP/LSOP are being adhered while maintaining a high degree of association satisfaction.
Assist in personnel administration, recruitment drive, coordinating and administering associates' compensation, benefits & welfare and recognition programmes. Assist in promoting associates' communication and organising sports & recreational activities for the hotel.
JOB DUTIES AND RESPONSIBILITIES
1. Recruitment & Onboarding
- Monitor & assist Business Partners’ hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.
- Conduct preliminary screening, interviews and selecting of Business Partner job applicants for executive & junior positions. Ensure reference check is conducted for all potential candidates and process all employment permits when necessary.
- Assist in handling Business Partner new hires’ onboarding such as signing of employment contract, uniform fitting, ensuring pre-employment medical checks are ready, etc.
- Administer, monitor and update associates’ confirmation appraisal records.
2. Offboarding
- Ensure that clearance documents are prepared.
- Conduct exit interviews.
3. Associate Relations
- Assist in monitoring/tracking associate relations issues including resolution and follow-up.
- Handle all HR & associate relation matters such as responding to questions, requests, and concerns from associates and management regarding company and Human Resources programs, policies and guidelines.
- Disseminate information to associates related to employer-associate relations, associate activities, and personnel policies and programs.
- Follow up all company and safety and security policies and procedures; report accidents & injuries to Ministry of Manpower.
- Assist in organizing annual associate functions and sports & recreational activities.
- Maintain Club B2 facilities & audit checks, e.g. Notice board, locker rooms, cafeteria, lounge, gym and other associate facilities.
- Promote associates' understanding of all Marriott's philosophies e.g. Guarantee of Fair Treatment, Harassment at Work, Ethical conduct, Associate Satisfaction, etc.
- Maintain confidentiality of proprietary information.
4. HR & Training Administrations
- Review and ensure accurate maintenance of all associates’ records and files (e.g. interview documents, HR letters, etc).
- Assist in logistics, administration, and scheduling of annual employee surveys.
- Update and maintain full-time and casual associates’ personnel files, records and HR system (Times Software).
- Administer all associates' hospitalization leave, medical leave & other types of leave to ensure accuracy of leave records.
- Assist on handling Business Partners associates' work injury insurance claims, flexi-medical/benefit claims, hospital insurance claims, government leave claims and any other HR related claims.
- In-charge of locker administration and monthly locker audits.
- Assist for all associates’ training & midnight transport administration.
- Assist on handling HR’s daily announcements (e.g. daily packet).
- Assist and ensure that the monthly panel medical accrual and any other HR purchases/ order are ready.
- Administer for all career fair such as preparation of vacancy listing and ensure logistics are in place.
- Ensuring HR stationeries and logistics are adequate.
5. To ensure and follow established procedures and compliance as per LSOP guidelines.
6. Any other duties as may be assigned from time to time.
JOB REQUIREMENTS
- Minimum Diploma in Human Resources Management.
- At least 1 year of relevant work experience in handling Human Resources Generalist responsibilities.
- Great facilitation, interpersonal & communication skills.
- Strong organizing & administrative skills.
- A meticulous person.
- Great initiative skills.
- A great team player.
- Able to start work within short notice period.
