What You'll Do:
- Perform processing of electricity supply applications
- Monitoring of performance statistics
- Preparation of supply applications performance and remittance report
- Perform tagging of tenant meters
- Raise refunds for service quotations
- Check and issue service connection quotations
- Issue payment acknowledgement letters
- Liaise with LEWs, customers and SPPG on supply application matters
- Attend to customers, LEWs and Principals’ enquiries via letter, email and verbal correspondences
- Coordinate and attend meetings with customers, LEWs and Principals.
- Assist in special projects assigned
- Any other ad-hoc duties assigned by the Head of Section
What You'll Need:
- Diploma in any discipline from a local Polytechnic with at least 2 years of relevant experience
- Possess strong analytical & problem-solving skills with a positive customer-oriented mindset
- Ability to communicate clearly and effectively
- Ability to work independently with minimum supervision
- Proficient in MS Office applications
- Ability to handle stress and work under tight timeline
What We'll Provide:
- You will work in teams that thrive on collaboration for outstanding achievements
- You will contribute to the success of upholding our world-class network reliability and drive sustainability
- We have regular wellness programmes to promote healthy living
Thank you for your interest in SP Group. You will be contacted if you are shortlisted for an interview.
