Job Description:
As an Assistant Operations Supervisor, you will oversee and coordinate the daily production activities in our client’s site. You will implement production, productivity, quality and customer service standards, and achieve the appropriate level of volume within time limits. This role will be reporting to the Operations Supervisor.
Key Duties and Responsibilities:
§ Responsible for monitoring and improving work process
§ Ensure safe and efficient operation of material-handling equipment by operations team
§ Take charge and supervise a team of 30
§ Receiving job orders and requirements provided by the customer
§ Plan and schedule production deadline to ensure smooth and timely process flow
§ Interact with the customer on the production activities and deadlines
§ Understand the production process flow and constantly looking for areas of improved efficiency
§ Ensure customer’s queries and/or complaints are investigated and resolved
§ To work effectively as part of a team to achieve individual, team and departmental objectives and sharing knowledge and skills as appropriate
Job Requirements:
§ Relevant working experience in 3PL Logistics Industry will be an added advantage
§ Computer skills
§ Strong language proficiency to correspond with English and Mandarin speaking customers
§ Excellent interpersonal, negotiation and communication skills
§ Well-groomed, proactive and self-motivated
