Organisation
Catholic Welfare Services, Singapore (HQ)
About the Social Work Team
It is a lean work team consisting of social work practitioners, who manage a diverse range of cases addressing issues including homelessness, financial hardship, employment difficulties, lack of access to education and basic needs, system barriers, caregiving stress, etc. The team also manage cases and referrals to and from other CWS centres, depending on the needs of the clients and relevant services catered to their needs. The team expects individuals to be self-motivated, have the flexibility and adaptability to operate in their work functions with minimal face-to-face supervision, and have the passion to serve clients in a timely and empathic manner.
The Opportunity
This role is an opportunity for a social work practitioner, who is passionate to contribute to empowering disadvantaged individuals and families in working towards improvement in their lives. In this role, you will be reporting to an Assistant Social Worker/Lead Social Worker, and work collaboratively with the social work team to work towards elevating professional standards and service delivery to better serve CWS’ clients. You will also be provided on-the-job training and regular clinical supervision to guide you in achieving key professional competencies.
You will
- Work collaboratively with clients and community stakeholders, in a systemic approach.
- Use a trauma-informed care approach to engage clients/families professionally and therapeutically.
- Provide clients with relevant information and make referrals to external agencies.
- Manage cases that require one-off, short- to medium-term financial or social assistance.
- Conduct assessments for intake triage for CWS programs, including admissions for CWS shelters.
- Conceptualize cases and co-construct intervention plans with clients, and recommend clients for the relevant assistance.
- Conduct face-to-face assessments, case sessions, make phone calls, home visits, and site visits as part of case management work.
- Respond to clients/Carry out interventions in a timely manner according to professional standards.
- Perform accurate documentation (i.e. case recordings, social reports) relating to case work and input in designated IT system in a timely manner.
You have
- A Diploma in Social Work/Community Service or degree in any other related disciplines.
- Good spoken and written English.
- Conversational in any second language/dialect.
- Willingness to work with vulnerable clients without prejudice, including but not limited to, elderly, homeless individuals, persons with mental illnesses and disabilities.
Fresh graduates may apply.
Preferred Characteristics/Personality
- Flexible as you may be deployed to different CWS offices for work or be given job roles beyond those outlined above.
- Possess a good learning attitude.
- Receptive to constructive feedback and willing to work towards improvement.
- Able to adapt quickly to changes/improvement in work processes.
