- Exciting opportunity to join a leading insurance provider
- 12 months renewable/convertible contract
About Our Client
My client is a life insurance provided by a prominent international bank, the bank dwells into financial services, including banking, investment, and insurance products.
Job Description
- Subject Matter Expert (SME) for Policy Servicing, provide user requirements and perform User Acceptance Test for new products, system enhancements and system defects
- Support ad hoc projects and coordinate user testing when needed.
- Create and design process flows, journey maps to facilitate understanding of end-to-end processes within Policy Servicing, including cross-functional processes
- Liase with relevant business, function and technology teams to document requirements
- Review and identify opportunities for process improvements, straight-through processing and drive automation
- Update Standard Operating Procedure and coach/train the processing team
- Assist to manage the Policy Servicing team and ensure smooth operations of the team
- Assist to support audits and control testing on Policy Servicing functions
- Coordinate and support ad hoc activities and projects
The Successful Applicant
- Degree in Insurance, Business or equivalent professional qualifications
- Knowledge and hands-on experience working on projects in the Life Insurance / Shield line of business
- Experience in developing business case and requirements and perform impact assessment
What's on Offer
An exciting opportunity to join a leading insurance with chances of conversion!
